Return & Refund Policy

Money-Back Guarantee: We offer a 60-day satisfaction guarantee on Nerve Alive. If you are not satisfied with your purchase, you may request a refund within 60 days from the original delivery date.

Return Process:

  • Step 1: Reach out to our customer support team via the contact form or support email to request a Return Merchandise Authorization (RMA).
  • Step 2: Securely package the product bottles (including empty, opened, or unopened bottles) along with your order ID.
  • Step 3: Ship the package back to the designated return fulfillment address provided by our support team.

Refund Processing: Once the returned items are received and inspected at our fulfillment facility, your refund will be processed to the original payment method within 5 to 7 business days.

Shipping Costs: Customers are responsible for paying the return shipping costs. Initial shipping and handling fees are non-refundable.